What Information We Collect and Why
When you open an account, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal, the transaction reference tied to your wallet is logged
-
1
against your account record so we can verify activity and resolve disputes. We also collect device and browser data — your IP address, session timestamps, and device type — to keep your account secure and detect unauthorised access attempts. If you contact our support team, the
-
2
content of that exchange is retained so we can follow up accurately. We do not collect more than we need. Payment wallet numbers linked to bKash, Nagad, or Rocket are stored in encrypted form and are never shared with advertisers. Cookies and similar tracking tools record
-
3
your session state so the lobby loads correctly when you return. You can limit non-essential cookies through your browser settings, though this may affect how certain account features behave. Your data is processed for account management, payment processing, security monitoring, and where required, compliance with applicable
-
4
law in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.